The brand new 12 months was supposed to start with a brand new calendar app. However roughly 72 hours after the premium e mail service Hey introduced its newest characteristic — an built-in calendar — co-founder David Heinemeier Hansson acquired some unwelcome information from Apple: it was rejecting a standalone iOS app for Hey Calendar, as a result of non-paying customers couldn’t do something once they opened the app up.
New customers can’t join Hey Calendar straight on the app — Basecamp, which makes Hey, makes customers first join by a browser. Apple’s App Retailer guidelines require most paid providers to supply customers the power to pay and join by the app, guaranteeing the corporate will get as much as a 30 % minimize. The controversial rule has a ton of grey areas and carve-outs (i.e. reader apps like Spotify and Kindle get an exception) and is the topic of antitrust fights in a number of nations.
However as Hansson detailed on X and in a subsequent weblog put up, he discovered Apple’s rejection insulting for an additional purpose. Near 4 years in the past, the corporate rejected Hey’s unique iOS app for its e mail service for the very same purpose. “Apple simply known as to tell us they’re rejecting the HEY Calendar app from the App Retailer (in present type). Similar bullying techniques as final time: Push delicate rejections to a name with a first-name-only one that’ll softly inform you it’s your pockets or your kneecaps,” wrote Hansson in a put up on X.
The result of the 2020 battle really labored out in Hey’s favor. After days of forwards and backwards between Apple’s App Retailer Evaluation Board and Basecamp, the Hey workforce agreed to a relatively artistic answer prompt by Apple exec Phil Schiller. Hey would provide a free choice for the iOS app, permitting new customers to enroll straight. However the e mail service proposed a slight twist — customers who signed up through the iOS app bought a free, momentary randomized e mail deal with that labored for 14 days — after which they needed to pay to improve. At present, Hey e mail customers can solely pay for an account by the browser.
Following the saga with Hey, Apple made a carve-out to its App Retailer guidelines that said that free companion apps to sure kinds of paid net providers had been not required to have an in-app fee mechanism. However, as Hansson mentions on X, a calendar app wasn’t talked about within the record of providers that Apple now makes an exception for, which incorporates VOIP, cloud storage, website hosting — and naturally — e mail.
“After spending 19 days to assessment our submission, inflicting us to overlook a long-planned January 2nd launch date, Apple rejected our stand-alone free companion app ‘as a result of it doesn’t do something’. That’s as a result of customers are required to login with an present account to make use of the performance,” wrote Hansson in a weblog put up.
As Hansson particulars in an X put up, Hey plans to battle Apple’s resolution — although he didn’t specify what route they are going to be taking. The Verge has reached out to each Hey and Apple for remark.
