Bambu Lab is formally recalling all A1 3D printers (not counting the A1 Mini). The corporate “strongly” urges house owners to cease utilizing it for security causes after it was alerted to “unstable temperature readings” that it first traced to a defective heatbed cable final week, as reported by Tom’s {Hardware}. After additional investigation, Bambu says “lower than 0.1% of all of the A1 printers offered” are affected by the issue, however it may possibly’t say with one hundred pc certainty what the trigger is, so it’s providing a full refund to any A1 proprietor who needs it.
The corporate isn’t recalling some other printers in its lineup, so if you happen to personal an X1 collection, P1 collection, or the A1 Mini that our personal Sean Hollister referred to as “virtually the simple button” of printers.
Right here’s a TL;DR of what’s occurring:
The corporate wrote final week that it hadn’t correctly designed the heatbed cable’s pressure aid — the fatter a part of the cable meant to forestall kinking the place it connects — making it too straightforward to wreck and probably brief circuit. However Bambu now believes one other, but unknown subject could possibly be at play for some printers, main it to its resolution to recall the A1.
Bambu Lab says that it’ll take as much as 15 enterprise days to course of every refund, however if you wish to apply the refund to considered one of its different printers as an alternative, it will provide you with an $80 voucher to make use of in the direction of that buy — or in the direction of a redesigned A1 printer after they’re obtainable “round Could.”
Alternatively, you possibly can select to restore the A1 your self when new heatbeds are prepared across the finish of March and obtain a $120 voucher to make use of for something in Bambu’s on-line retailer (offered self-repair is authorized in your nation). Bambu uploaded a video of the substitute course of and detailed it in a written tutorial that can assist you resolve if you happen to’re comfy going the DIY route.
Lastly, Bambu asks that A1 printer house owners let the corporate know which possibility they decide on this registration web page so it may possibly order the fitting variety of components to organize. Choosing the self-repair course of will really lengthen the A1’s guarantee by six months. Bambu says its official resellers “ought to” provide the identical phrases to those that bought via considered one of them.
In its weblog final week, Bambu included some photos. Right here’s what it says a broken cable will appear to be:
And right here’s a wholesome cable:
Replace February fifth, 2024, 12:24AM ET: Added some extra element.
