You surprise how a person with a level in logic and language got here to helm Willis Towers Watson, the insurance coverage broking, threat administration and advisory large; you then sit down with Carl Hess, and all of it begins to make sense.
For one factor, Mr Hess, the son of a school don who specialised in Somali historical past, has spent 34 years in the identical agency, throughout which period he has come to know nearly each a part of the enterprise, from actuarial work to gross sales and advertising.
